Accounts
Account Troubleshooting
- How to Manually Update Your Chrome Extensions
- I paid for a license but still see the free version
- I get stuck when signing in to my account
- Sign out and back in to the extension
- I get an error when trying to purchase a license
- How do I check which update version of Screencastify I have?
Account Management for Individuals
- How do I change my default storage location?
- If I log in with Microsoft, where are my videos stored?
- How do I log in with Microsoft?
- How do I access the Account Dashboard?
- What are the differences between the Free, Starter, and Pro plans?
- Accessing your Screencastify Account from a School or District Purchase
Account Management for License Managers and Admins
- How to Create Groups for Enterprise Hub users
- Navigating the License Manager
- Manually Assign Licenses
- Bulk Upload Email Addresses
- Assign Licenses via Automatic Assignment
- Add or Remove an Admin in Your License Manager