Note: If you need more or less licenses, please let the Success Team know so that we can ensure that everyone has access to your subscription!
You can bulk assign licenses to a list of email addresses by uploading a CSV file on your Account Management page. Here's how to:
Creating your CSV file
Before uploading, create a spreadsheet containing only one column of valid emails. Headers and columns of other data will be ignored. If you have student seats available that you need to assign, please ensure that you create a separate CSV of students, as this will need to be uploaded separately from Teacher seats!
If you're using Microsoft Excel, be sure to save the file as a CSV.
If you're using Google Sheets, download the file by clicking File --> Download as --> Comma-separated values.
Uploading your CSV file
- Navigate to your Account Management page, then move to the "Users" tab.
- Click "Invite Users", then move to "By CSV Upload".
- Click on "Select CSV File" and select your saved CSV file.
- Assign their role by selecting Member, Student, or Admin.
- Who you are inviting should match who is included in your CSV; for example, if you want to add all of your teachers, you will want to select Member.
- Once the file is successfully uploaded, click "Send Invitations".
When the upload process is complete, you will get a message stating "Invitations Successfully Created".
Note: If the total number of users is smaller than what you were expecting, the most likely explanation is that some of the emails in your CSV file were invalid. Please double-check your list for errors and upload again.