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  1. Screencastify
  2. Accounts
  3. Account Troubleshooting

Account Troubleshooting

  • I paid for a license but still see the free version
  • I get stuck when signing in to my account
  • Sign out and back in to the extension
  • I get an error when trying to purchase a license
  • How do I check which update version of Screencastify I have?
  • General troubleshooting suggestions
  • Diagnostic Tool
  • How do I open the developer console and/or capture the HAR file?

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