Another Tab Always Opens Upon Sign In (i.e. Quick Start Guide)

For schools using Chromebooks or other devices with Ephemeral Mode enabled (also referred to as 'erase all local user data'), students may encounter our extension's quick start guide every time they login and access Chrome. However, administrators of your G Suite domain can disable this quick start guide trigger through the Google Admin Console, ensuring a smoother experience for users.

Disable Quick Start Guide Trigger for All Users

1. Go to https://admin.google.com/
2. Click "Chrome Browser"
3. Choose "Apps & extensions"
4. Under the Organization Unit, select the correct OU that needs to be configured
5. Select the "Users and Browsers" tab →  Screencastify app
6. Under "Policy for extensions", found at the right-hand side of the page, enter the following JSON value and Save

{
  "options": {
    "Value": {
      "disableQuickstartGuide": true
    }
  }
}

Download .json file

IMPORTANT NOTE

If you have an existing JSON configuration, you'll want to add the value "disableQuickstartGuide": true. For example:

{
  "options": { 
    "Value": { 
      "driveSync": true,
      "enableDiskSpaceWatcher": false,
      "disableQuickstartGuide": true
    } 
  } 
}