Submit AI uses a credit-based system for AI features.

Credits are used only when AI actions are successfully completed.

If an AI generation fails, credits are not charged.

Included Credits

Trial Users

Trial users receive:

• 20 lifetime AI credits per user

Paid Users

Paid Submit AI users receive:

• 500 AI credits per month per user

If you need additional credits, contact your Customer Success representative for custom pricing options.

Important Credit Details

AI Grading Also Requires Captions

AI Grading automatically enables captions and translations.

This means AI Grading effectively uses:

• 1 credit for grading
• 1 credit for captions

Total:

• 2 credits per graded submission

AI Coach Attempts

Submitters can receive AI Coach feedback up to 5 times per submission attempt.

Each feedback attempt uses 1 credit.

Re-generating AI Content

Re-generating AI topics or rubrics uses additional credits.

Failed Generations

If AI generation fails, credits are not deducted.

What Happens When Credits Run Out?

If credits are exhausted:

• Existing AI-generated content remains available
• New AI tasks pause until credits become available
• Topics with incomplete AI tasks may display a warning icon

Once additional credits are available, paused AI tasks can continue.

Frequently Asked Questions

Do translations cost extra credits?

No. Once captions are generated, translations are included at no additional cost.

Does AI Coach use the submitter's credits?

No. AI Coach uses the topic creator's credits.

Can co-owners use credits?

Yes. If a co-owner triggers certain AI actions, their credits may be used instead of the topic owner's credits.

Can I buy more credits?

Organizations can contact Customer Success to discuss custom plans with higher monthly limits.