Question: Can I receive a refund if I cancel my subscription?
If you wish to cancel your subscription, you can turn off the auto-renew. You will not be charged again for your subscription and it will automatically cancel at the end of your term. Here's how to turn off the auto-renew for your subscription:
- Visit your account page
- At the bottom it will say 'Cancel Subscription'
- To turn off auto-renew, click Yes, Cancel
- This ensures that your subscription will NOT renew at the end of your term but does not fully cancel your account.
NOTE: Turning off this feature does not fully cancel your account, it will just ensure your subscription does not renew on your auto-renewal date.