Help & Support
New postExperiencing a weird technical issue? Get a little help from Screencastify Support Experts and fellow Screencasters! 🤗
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Is there a free trial?0 votes 1 comment
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lose original video when using editor?0 votes 1 comment
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How do you rename several previous videos0 votes 1 comment
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Recovering a recording0 votes 1 comment
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What happens to video of past users on my account?0 votes 1 comment
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Record part of the screen?0 votes 2 comments
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Recording Time Limit0 votes 1 comment
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Sharing settings in screencastify0 votes 1 comment
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Editor over several days0 votes 1 comment
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How to record?1 vote 1 comment
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Edge0 votes 1 comment
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finding chrome extension I downloaded0 votes 1 comment
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How to turn off auto uploading to Google Drive?0 votes 1 comment
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Screencastify never shows in Chrome menu bar?-1 votes 1 comment
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Unblur Backgrounds and Books0 votes 0 comments
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Recording without a Video0 votes 1 comment
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where are my files being saved-1 votes 1 comment
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Dropdown lists not showing on recording Answered0 votes 1 comment
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Embed into Wordpress0 votes 0 comments
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Launching Extension Error Answered0 votes 1 comment
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Error message "Failed to process video" when trying to export as MP4 Answered0 votes 1 comment
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Webcam Background1 vote 5 comments
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How can I export just the audio tracks from the editor? Answered1 vote 1 comment
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I lost the video that I just spent 30 mins editing!1 vote 1 comment
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upgrade Answered0 votes 1 comment
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Recording stops after a few minutes. Answered-1 votes 1 comment
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Downloading Recorded Video - "Failed - Network Error"0 votes 1 comment
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uploading to youtube stalled? Answered0 votes 1 comment