Investigating: Webcam Only recordings- Video Details Page not loading after stopping your recording

Update!

Our Engineering Team was able to implement a solution and the webcam recording issue has now been resolved! You will need to update your extension to the latest version of Screencastify (v2.44.1) to see that fix implemented.

In order to immediately start using the most recent version of our extension (as opposed to waiting for it to update automatically in the background, which can take a few days), you’ll need to manually update your Chrome extensions. Here’s a short article and video that walks you through how to do that as well. All users should be able to record webcam only recordings as usual after updating 🥳

Thanks for hanging in there as our team implemented a resolution!

- Screencastify Team

Original post

Hey there👋

Our Engineers have determined that Webcam Only recordings may be affected for some users. This means, you may have some issues with recording Webcam ONLY recordings and having those recordings appear on the Video Details Page. We are currently looking into this issue and will post an update shortly.

In the meantime, we suggest making a tab recording with an embedded webcam. You can then make your webcam full screen to record your webcam only.

Thanks from the Screencastify Team 😊

Official comment

Maria R

July 27, 2021 17:25

Update! Our Engineering Team was able to implement a solution and the webcam recording issue has now been resolved! You will need to update your extension to the latest version of Screencastify (v2.44.1) to see that fix implemented.

Justin Medved

July 26, 2021 21:48

Thanks for this workaround. I am now following this page. Please update it when you have the full solution in place.

July 27, 2021 17:30

Solved!

Investigating: Webcam Only recordings- Video Details Page not loading after stopping your recording

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