Our Engineering Team was able to implement a solution and the webcam recording issue has now been resolved! You will need to update your extension to the latest version of Screencastify (v2.44.1) to see that fix implemented.
In order to immediately start using the most recent version of our extension (as opposed to waiting for it to update automatically in the background, which can take a few days), you’ll need to manually update your Chrome extensions. Here’s a short article and video that walks you through how to do that as well. All users should be able to record webcam only recordings as usual after updating 🥳
Thanks for hanging in there as our team implemented a resolution!
- Screencastify Team
Our Engineers have determined that Webcam Only recordings may be affected for some users. This means, you may have some issues with recording Webcam ONLY recordings and having those recordings appear on the Video Details Page. We are currently looking into this issue and will post an update shortly.
Thanks from the Screencastify Team 😊
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