General Troubleshooting
- I received the notification "We're having trouble opening this video"
- I received the notification "Please make sure you're logged in to the extension"
- I don't see previously recorded videos on the 'My Videos' page
- How do I check which version of Screencastify I have?
- I received 'autherror' notification
- General troubleshooting suggestions
- I can't find the Screencastify extension
- My extension keeps disabling itself
- I accidentally blocked Screencastify from accessing my webcam and microphone
- My Recordings Disappeared
- I received a "Low Disk Space" notification
- Drawing tools are unavailable
- Having Trouble Recording with Screencastify
- See An Oops Internal Message Pop-up?
- Why Do I See An 'unknown' Error?
- Why Do I See An 'undefined' Error?
- What If You Aren't Able to Log-In?
- I'm seeing 'token', what's this?
- How to Open the Developer Console