Help & Support
New postExperiencing a technical issue? Get a little help from Screencastify Support Experts and fellow Screencasters!
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embebed cam + PPTX Answered1 vote 1 comment
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Possible to add images to the timeline Answered1 vote 2 comments
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Pause and Resume with Screencastify SUBMIT Answered0 votes 1 comment
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On Login Screencastify is opening a tab Answered0 votes 1 comment
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Switch tab under recording Answered0 votes 1 comment
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Capturing Pop-up Window Answered0 votes 1 comment
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Is there a free trial? Answered0 votes 1 comment
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Dropdown lists not showing on recording Answered0 votes 1 comment
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Launching Extension Error Answered0 votes 1 comment
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Error message "Failed to process video" when trying to export as MP4 Answered0 votes 1 comment
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How can I export just the audio tracks from the editor? Answered0 votes 1 comment
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upgrade Answered0 votes 1 comment
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uploading to youtube stalled? Answered0 votes 1 comment
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videos are not uploading to YouTube Answered0 votes 3 comments
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Sharing videos with Google Drive links - two questions Answered0 votes 1 comment
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Retrieve Audio Answered0 votes 1 comment
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No preview video Answered0 votes 3 comments
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dropbox Answered0 votes 1 comment
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Moving clips in my video Answered0 votes 1 comment
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Screencastify lists my webcam but it does not capture me at all. Answered0 votes 1 comment
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Set crop size to be exactly 1920x1080 Answered0 votes 1 comment
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where are the films that I've made Answered0 votes 1 comment
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Maximum Recording Time Answered0 votes 1 comment
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G-Drive Folder name Answered0 votes 1 comment
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Screencastify - How can I record audio only or lift the audio only from a video? Answered0 votes 1 comment
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Drive Permissions Answered0 votes 1 comment
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Screencastify Submit videos won't load Answered0 votes 2 comments
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I can see that I am video recording, but playback is black with only audio and no video Answered-1 votes 1 comment
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Recording stops after a few minutes. Answered-1 votes 1 comment
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Recording Without a Video Answered-1 votes 1 comment