Extension Fails to Install on ARM version of Chrome for M1 Mac

Answered

Andrew Boddy-Spargo

• January 17, 2021 02:16

Hey There,

Not sure where you guys are in any work to adapt the extension to work on the ARM version of Chrome, but there are increasing numbers of us who are transitioning to Apple's new M1 chip and it would be really great to be able to use Screencastify on new Macs.

Right now I'm getting a download interrupted error when I try to install it.

1

• Official comment

  

  Adam Rummelhart

  • April 21, 2021 23:46

  Thank you for reaching out! We have been made aware that there are some issues with the extension downloads on new Macbook Airs and are looking into ways to fix this issue.

  In the meantime, following these steps should enable you to download the extension:

  1. Uninstall Google Chrome optimized for the M1 chip

  2. Install Google Chrome for intel chips

  3. Install the Record extension

  4. Uninstall Google Chrome

  5. Install Google Chrome optimized for M1 chip

  If you need additional assistance please fill out a support ticket and someone will reach out to help. 

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