If you are having trouble uploading your Screencastify recordings to Google Drive, you may come across the below error message:
The above error message usually means that your Screencastify account and Google Drive account need to be resynced. If this occurs, would you please try signing out and then back into the extension?
Here's a quick video walkthrough to show you how to sign out and sign back in:
If the above step does not seem to help, we also recommend checking that you have chosen the "save to drive" option as opposed to "save locally" option when choosing your video's default storage location.
If you have any additional questions or continue to experience this error, please submit a support request for further assistance.