Note: If you need more or less licenses, please let the Success Team know so that we can ensure that everyone has access to your subscription!
You can bulk assign licenses to a list of email addresses by uploading a CSV file in your License Manager. Here's how to:
Creating your CSV file
Before uploading, create a spreadsheet containing only one column of valid emails. Headers and columns of other data will be ignored.
If you're using Microsoft Excel, be sure to save the file as a CSV.
If you're using Google Sheets, download the file by clicking File --> Download as --> Comma-separated values.
Uploading your CSV file
In our license manager, under Manage Licenses, click upload a CSV. You'll then be presented with two options:
- Add to current users. This will append all new emails in your CSV file to your existing list of users.
- Replace all current users. This will permanently delete your existing users and replace them with the emails in your CSV file.
Then click the "Choose File" button and select your file. Click Upload to finish the process.
When the upload process is complete, you will get a message confirming the number of new users successfully assigned a license from your CSV file.
Note: If the total number of users is smaller than what you were expecting, the most likely explanation is that some of the emails in your CSV file were invalid. Please double-check your list for errors and upload again.
Prefer to see this all in a video? We're partial to video, too! 😁 Check out the whole process on the Screencastify Help YouTube page:
What's Next? 🧐
After you have bulk uploaded all of the email addresses for your assigned licenses, you can: