I want to change the email associated with my account

You can assign the email associated with your Screencastify account to another email address.

IMPORTANT: If you switch the email address associated with your account, you will no longer be able to access your existing recordings that are saved in the previous Google account. However, if your original email account was connected to Google Drive, your recordings will still be saved there.

If you no longer have access to the email connected to your Screencastify account, please submit a support ticket so our team can assist you. Remember to include both the email connected to your Screencastify account as well as the new email you would like to use.

Step 1: Change the email in your Screencastify account

1. Visit the Licenses page of your account on our website
2. Change the existing email to the new one that you prefer and click "Save."

Step 2: Switch accounts in the extension

Now that you've changed the email associated with Screencastify, you'll need to switch the account that you're logged in to the extension with.

1. Open the extension's Main Menu
2. Click "Switch Account"
3. Choose the Google account you want to switch to:

And that's it! You'll now be logged in to Screencastify with your new email.