I received a "youtubeAuth failed" or "youtubeCredentialsMissing" error

If you see a "youtubeAuth failed" or "youtubeCredentialsMissing" error when trying to publish a recording to YouTube, Screencastify is unable to connect to your YouTube channel. In most cases, disconnecting and reconnecting your YouTube channel to Screencastify solves this problem.

NOTE

A YouTube channel (not just a YouTube account) is required in order to publish a Screencastify recording directly to YouTube. Click here for instructions on how to create a YouTube channel.

Step 1: Disconnect your YouTube channel

1. From the Video Management Page, click on 'Share & Export'
2. Click on 'Publish to Youtube'
3. Select the "-" icon next to the YouTube channel you'd like to remove

Step 2: Reconnect your YouTube channel

1. From the Video Management page, click on 'Share & Export'
2. Click on 'Publish to YouTube'
3. Select 'Add Channel'
4. Connect your YouTube account and allow Screencastify permission to access it

For more instructions on how to publish a video to YouTube,  click here.