Question: Why isn't my webcam detected?
Answer: Screencastify might not be able to detect your webcam because Google Chrome is having trouble accessing it.
First, let's test your webcam at cam-recorder.com
- Click on the link above
- If you aren't able to view your webcam, this means Chrome might be blocking access. Here's a quick video that details how to fix that.
- If you are able to view your webcam continue to the steps below
If your webcam is detected by Chrome there might be something else going on
You can fix this by following the steps below:
If none of the above steps work, then the problem may lie within your device or operating system.
Here are some troubleshooting docs that may help:
If you're still having trouble please email firstname.lastname@example.org for further assistance.