In the course of troubleshooting your issue, the Screencastify Support team may ask you to take a screenshot of the developer console. Here's some additional information on:
- What the Developer Console is
- How you can open the Developer Console
- How you can take a screenshot of the Developer Console, and
- How you can send us the screenshot
What is the Developer Console?
How do I open a Developer Console?
To open the developer console window on Chrome, use the keyboard shortcut Ctrl+Shift+J (on Windows/Chromebook) or Cmd+Option+J (on Mac).
Alternatively, you can use the Chrome menu in the browser window, select the option "More Tools," and then select "Developer Tools."
How do I take a screenshot of the Developer Console?
Great question! Here's a quick site that will walk you through all of the options depending on what kind of device you are using.