Question: How do I open the developer console?
Answer: In the course of troubleshooting, the Support team may ask you to take a screenshot of the developer console. To open the developer console on Chrome, use Ctrl+Shift+J (on Windows/Chromebook) or Cmd+Option+J (on Mac).
- Make sure you are on the page where you are seeing the issue/error
- Then open the developer console:
- On Windows/Chrome OS: Press Ctrl+Shift+J
- On Mac: Cmd+Option+J
- And take a screenshot
- You can use this form to send it to Support with a description of the problem you're experiencing.